Privacy Policy
Last updated: April 8, 2026
Elite Hail Systems, LLC (“Elite Hail Systems,” “we,” “our,” or “us”) operates this website and is committed to protecting your privacy. This Privacy Policy explains what information may be collected through this website, how that information may be used, and how it may be shared.
Information We Collect
We may collect personal information that you voluntarily provide through this website, including when you:
- fill out a contact form
- request an estimate
- book an appointment
- submit a job or career application
- communicate through live chat
- contact us by phone, text, or email
The information collected may include:
- name
- email address
- phone number
- address
- vehicle information
- repair-related details
- job application information
- any other information you choose to provide
We may also collect certain non-personal information automatically when you visit the website, such
as:
- browser type
- device type
- IP address
- pages visited
- time spent on the site
- referral source
- general website usage data
How We Use Information
We may use the information collected to:
- respond to inquiries
- schedule appointments
- provide estimates and repair-related communication
- process and review career applications
- communicate by phone, text, email, or live chat
- improve website functionality and customer experience
- monitor website traffic and usage
- maintain internal records
- follow up regarding services or requests
Live Chat, AI Chat, and Communication Tools
This website may use live chat, AI-assisted chat, CRM tools, and related communication systems to respond to inquiries and help route messages efficiently. Information submitted through chat may be stored, reviewed, and used for customer service, appointment scheduling, follow-up communication, and internal recordkeeping.
Form Submissions and CRM Tools
Information submitted through forms on this website may be routed through internal systems and third-party service providers used to manage communication, scheduling, customer inquiries, and business operations. This may include CRM and communication tools such as Bitrix or similar service providers.
Cookies and Analytics
This website may use cookies, analytics tools, and similar technologies to help us understand how visitors use the site and to improve functionality and performance. These tools may collect general website usage information and browsing behavior.
You can typically control cookies through your browser settings.
How We Share Information
We do not sell your personal information.
We may share information with service providers or business tools that help us operate the website and
business, including providers that assist with:
- website hosting
- analytics
- forms
- live chat
- CRM and communication systems
- scheduling
- customer service
- email, phone, or text communication
We may also disclose information if required by law or if necessary to protect our rights, property, safety, customers, or business operations.
Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or policies of third-party websites.
Data Security
Reasonable measures are used to help protect information submitted through the website. However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.
Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
Changes To This Privacy Policy
This Privacy Policy may be updated from time to time. Any updates will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy, please contact:
Elite Hail Systems, LLC
https://elitehailsystems.com/